The Situation
An Indonesian palm oil group moves bulk liquid product across 18 dispatch sites: 11 mills, 4 bulk terminals, a station and two dispatch points. These sites and operations are under certification rules requiring delivery data traceable end to end. Previously, it ran on paper: notes retyped, logs recopied.
Measured Against the Group’s Own Before-State
| Activity | Before → after | Gain |
|---|---|---|
| Gate: truck queue, in/out times | 3m 15s → 3s | 98% |
| Driver & vehicle legality check | 3h → 5 min | 97% |
| Dispatch note entry, recap, print | 2m 55s → 36s | 79% |
| Admin retrieval for audit & archive | 30 min → 10 min | 67% |
Paper cost down Rp 13.3 million per year.
Controls That Outlast the Clock
- No unit can load until the daily plan is approved.
- An unregistered vehicle cannot be processed.
- Tonnage is no longer distorted by fuel weight.
Digital dispatch at scale.
The semaiADIS dispatch flow.




